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Privacy Policy

Last updated: January 14, 2025

1. Introduction

NVYT, operated by NVYT EVENTS ORGANIZING SERVICES ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management and ticketing platform at nvyt.app ("the Platform").

By using the Platform, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Platform.

2. Information We Collect

We collect information in the following ways:

Information You Provide

  • Account Information: Name, email address, password, and profile photo when you create an account
  • Event Information: Event details, descriptions, images, and settings when you create events
  • Payment Information: Billing details and payment method information (processed securely by PayMongo)
  • Ticket Purchases: Name, email, and any additional information required by event organizers
  • Communications: Messages, feedback, and support requests you send to us

Information Collected Automatically

  • Device Information: Browser type, operating system, and device identifiers
  • Usage Data: Pages visited, features used, and actions taken on the Platform
  • Log Data: IP address, access times, and referring URLs
  • Cookies: Session and preference cookies to enhance your experience

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Platform
  • Process ticket purchases and payments
  • Send order confirmations, tickets, and event updates
  • Enable event organizers to manage their events and attendees
  • Communicate with you about your account, events, and support requests
  • Improve and personalize your experience on the Platform
  • Analyze usage patterns to enhance our services
  • Detect and prevent fraud, abuse, and security issues
  • Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

  • With Event Organizers: When you register for or purchase tickets to an event, your registration information is shared with the event organizer
  • Payment Processors: Payment information is processed by PayMongo to complete transactions
  • Service Providers: Third-party vendors who assist in operating the Platform (e.g., email services, hosting, analytics)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

5. Data Shared with Event Organizers

When you register for or purchase tickets to an event, the organizer receives:

  • Your name and email address
  • Ticket type and quantity purchased
  • Responses to any custom registration questions
  • Check-in status at the event

Event organizers are responsible for their own use of attendee data and must comply with applicable privacy laws. We encourage you to review the organizer's privacy practices before registering for an event.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit using SSL/TLS
  • Secure password hashing
  • Regular security assessments
  • Access controls limiting who can access personal data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain data as required for legal, accounting, or reporting purposes. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal retention requirements)
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@nvyt.app.

9. Cookies

We use cookies and similar technologies to:

  • Keep you signed in to your account
  • Remember your preferences (e.g., dark mode)
  • Understand how you use the Platform
  • Improve our services

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Platform.

10. Third-Party Services

The Platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you interact with.

11. Children's Privacy

The Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform or sending an email. The "Last updated" date at the top of this page indicates when the policy was last revised.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@nvyt.app.